Privacy Policy

Last Updated: September 7, 2026

Advanced Entry Solutions (“AES,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an inspection, contacting us, or otherwise interacting with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

Name
Company or organization name
Email address
Phone number
Facility or project type
Property or project location
Project details and other information included in your request
Plans, specifications, door schedules, photographs, reports, or other documents you choose to upload or provide
Email address and related information provided when subscribing to inspection updates
Information included in emails, telephone calls, or other communications with AES

Please do not submit confidential or sensitive information through our website unless it is necessary for us to evaluate or provide the requested service.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics services, or similar technologies.

This information may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General geographic information derived from an IP address
Website interaction and performance information

We may use this information to operate, secure, maintain, and improve our website.

3. How We Use Your Information

AES may use information collected through the website to:

Respond to inspection requests and inquiries
Determine the appropriate inspection or field-labeling scope
Communicate about facilities, projects, scheduling, access, and reporting requirements
Prepare estimates, proposals, or other service-related communications
Review plans or documents you provide
Coordinate inspections and related services
Provide customer support
Send inspection updates or other communications you have requested
Maintain and improve our website and services
Protect our website against fraud, abuse, security threats, and unauthorized activity
Maintain business and service records
Comply with applicable legal and regulatory requirements

We never sell your personal information.

4. Inspection and Project Documents

When requesting services, you may choose to provide plans, door schedules, previous inspection records, photographs, specifications, or other project-related documents.

AES uses these materials for purposes related to evaluating your request, determining scope, coordinating services, performing requested work, preparing documentation, and communicating with relevant project participants.

Please only provide documents that you are authorized to share with AES.

5. Email Communications

If you provide your email address when requesting an inspection or contacting us, we may use it to respond to your request and communicate about the applicable project or services.

If you separately subscribe to inspection updates or other informational communications, we may send you occasional emails concerning fire and smoke door inspections, facility preparation, applicable standards, AES services, or related information.

You may unsubscribe from promotional or informational emails at any time by using the unsubscribe option included in the communication, where available, or by contacting us.

Service-related communications concerning an active request, project, or business relationship may still be sent when necessary.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance, analytics, and user experience.

Cookies are small files stored on your device that can help websites remember information or understand how visitors interact with the website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

If we use analytics, advertising, or other non-essential tracking technologies that require consent under applicable law, we may provide additional cookie controls or notices.

7. How We Share Information

AES does not sell or rent your personal information.

We may share information when reasonably necessary with third parties that assist us in operating our business or providing services, including:

Website hosting and technology providers
Email and communication providers
Website security and maintenance providers
Analytics providers
Professional advisers
Contractors, consultants, or service providers involved in fulfilling a requested service
Business partners involved in services requested by the customer

For services involving third-party evaluations, certifications, or field labeling, relevant project information may be shared with the applicable service partner when necessary to evaluate or complete the requested work.

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect AES, our customers, or others.

8. Data Security

AES uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic communication, or internet-based storage system can be guaranteed to be completely secure. You should use appropriate caution when transmitting information online.

9. Data Retention

We retain personal and project information for as long as reasonably necessary to:

Respond to inquiries
Provide requested services
Maintain project and inspection records
Maintain appropriate business records
Resolve disputes
Enforce agreements
Meet legal, regulatory, insurance, or professional obligations

Retention periods may vary depending on the type of information and the nature of the project or service.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

AES is not responsible for the privacy practices, security, availability, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is used or disclosed
Withdraw consent where processing is based on consent
Opt out of certain communications

These rights may be subject to exceptions or limitations under applicable law.

To make a privacy-related request, contact AES using the information provided below.

12. Children’s Privacy

Our website and services are intended for businesses, property owners, facility representatives, contractors, project teams, and other professionals.

They are not directed toward children under the age of 13, and AES does not knowingly collect personal information from children under 13 through this website.

If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

AES may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies, or applicable requirements.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how AES handles personal information, please contact:

Advanced Entry Solutions

12350 US 301 S Suite 6 PMB 6 Riverview FL 33578

Phone: 877-777-5380
Email: [email protected]